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Host Monster is a renowned for its customer friendly approach to webhosting, making it easier than ever to get webhosting and for a low annual outlay. Offering its very own sitebuilder or the option of a word press blog you are given a great deal of flexibility when choosing your hosting. The fun style of the brand makes them a very appealing option to the novice web user, Host Monster really excel in helping make web hosting an easy task.

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Average rating:  
 9 reviews
 by David

Can never get a hold of anyone on the support line to ask a question about a bill or anything else. I was unable to find out exactly what I am being billed for. I have another similar site with another provider at 20% of the cost of Host Monster. The only way I could stop the mess was to stop the credit card payments. They noticed that right away, but still no way to talk to a person. We will be going with another provider.

 by Bolt

DO NOT sign up with hostmonster. The company does not send out emails notifying the customer when their site is down. You have to wait an hour for phone support and at least half an hour for online chat support. If you host additional sites, they add a dollar to the overall price every year with no improvements to their service. Currently, my site has been down for 4 days. After waiting an hour for tech support, I was told that they are doing maintenance on the server. I have not been notified that my site is down and I do not have access to the control panel or my files.

 by Mills

I hate their customer support service. It takes lot of time to be in touch with them. Worse customer support I found. I like godaddy instead of it. is just a wastage of time. Don't go for it. You will regret. My friend suggested me to go for

 by Shyam Sundar

I used hostmonster for a couple of years and they provided good technical service until I had a problem with their billing department. They have not been able to resolve a billing issue for 4 days so far and my websites and emails have been down. All I get from their chat service is excuses.

Look around for another provider unless your business can afford to be without a website and email for an undetermined amount of time.

 by Hancy

Best hosting I could ask for. Their customer support is second to none, and the support staff speaks perfect English. Very professional and always helpful. I work on mostly WordPress websites and have never had an issue. Only thing to consider, however, is that their monthly prices are very expensive. You get what you pay for though, so I don't mind it at all ($6 a month extra over the competition never killed anyone).

 by Ammy

It’s interesting to see how different clients get different treatment from the same service provider. One would think the same treatment has to be offered to every client across the board. But hey, this world wouldn’t be unfair if that was the case. Ok, I thought I should just point that out.

Well, I have been a Hostmonster client for over 10 years and in my dealings with their support team I have never experience an issue that could call for a rant from me. Their support has always been top notch, fast at resolving issues and great at communication. Have had a few down times over the years, of course, but there were all planned and pre communicated to me. Only thing, I think they need to do better is to notify clients of every price increase for their services. It sucks to just wake up and see a different price increase for a domain renewal. There is a general downward trend in domain pricing and wonder why domains registered through Hostmonster have taken an upward route, comparatively.

Otherwise, overall, I am happy with Hostmonster service.

 by Bret

We have been using Hostmonster for our two business websites for years now. We've had our first need to contact them recently for an account outage. While their technical support and account assessment departments were helpful, their billing department was just going around and around in circles, not answering our questions and our underlying issue is still unsolved. We're looking for a new hosting provider now, probably Australian based.

 by Adam

This is the worst hosting company I have ever been with. Their phone ALWAYS gives a busy signal, their live chat is rarely available and when you do get through, no exaggeration, average wait times exceed 2 hours. The worst part is when you do get through, the customer service reps really aren't that helpful

 by Mathiew

I have been with Hostmonster for 7 years. I have never had the issues we have had so far this year..unreal amount of down time, every single weekend Im down 2-3 days. Customer support is explanations or eta of when the problem is fixed. All they do is put a bandaid on the problem, and the weekend comes, and it's right back to being crashed and down. As soon as I can, I'm moving all websites off this provider. I do not recommend this provider to ANYONE..

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