Reviews and Rating
Best Hosting Reviews
Average rating: 106 reviews
Jul 1, 2021
Totally incompetent. On chat seven times yesterday. Five times the agent said let me check and never came back. Had to start over for three hours. On hold today. After 15 minutes agent picks up phone and is typing and never says a word. I say hello four times and he hangs up. Some of their people are great. Whoever is in charge of phones and chat should be fired.
Feb 27, 2020
Don’t ever do business with go daddy, I had a website for them for years, then they without my consent charge my bank account for a 10 year renewal fee (like $1200 dollars) which bounced my account. I called them and they kept giving me the run around and in the end said they would have to take my website down to refund me. I asked them if it would go right back up and they assured me it would. I even spoke to someone way up the food chain and basically they let me know they didn't need my business, yes they have gotten so big they no longer care about their customers. Needless to say they took it down and immediately sold it to someone else and then said my website was no longer available. Yup just like that a website I had for like 12 years or so was no longer mine. They sold the domain to a blog.
Don’t ever trust go daddy there crooks, go elsewhere. If I could give a zero star I would.
Feb 27, 2020
DO NOT DEAL WITH THEM. AFTER I SPEND HOURS AND PURCHASED A DOMAIN , EVERYTHING GOT LOST, WHEN I CALLED THEM THEY WERE RUDE, AND NO HELP, INFACT HE MADE SURE HE REPEATED HOW MUCH I SPEND TO PURCHASE, MAKING FUN THAT IT WAS HEAP. WILL BE DELETING ACCOUNT WITH THEM..
Jan 31, 2020
Terrible company. I showed them locality for over 10 years, 50 dot comma and three company websites they hosted. And after a billing error they deleted all my sites with no way to recover them. They have no customer loyalty and don’t value their long term customers at all. Do yourself a find another company who at least respects the company’s that make them who they are.
Jan 29, 2020
Worse company I've ever dealt with. They told me they could set up my domain with security for only $850.00 which was okay, until they sent me the rest of the information after paying them they choice to set up security on a old website which we talked about it not being used anything then charged me an additional 660.00 to fix their mistake
Jan 4, 2020
A 5 day refund policy on 2-year subscription on domains and email addresses is RIDICULOUSLY short. We found out that we no longer needed 5 products after less than a month, and we are forced to not only pay for this 12 month period, but also the NEXT 12 month period, despite having cancelled the our orders.
Jul 29, 2019
I have been treated appallingly. I tried to cancel my account 3 days before the renewal date but i could not access my account so i called godaddy to help me do this. BIG MISTAKE. Everytime i tried to talk to someone they just put the phone down on me and refused to help me. So when the renewal came up i had to pay for another year. So i ask for my money back and they flatly refused stating please read the policy. I would like to know where it states in the policy that they ignore me and steal money from my account. This is totally crazy and irresponsible. I should have given them -10 stars but unfortunately the minimum i have to give is 1 star. If anybody can give me a regulator who i can turn to then please send it to me on my email [email protected] it will be much appreciated. I wouldn't go any where near godaddy
Jul 29, 2019
Preinstalled Limit Login Attempt in Godaddy package causing error login on my WooCommerce login page,.
SSL installation take to long (72 hrs), my visitors dropped since that day.
Also i lose some of my site ownership verification files (Google, Bing, Yandex, Pinteres, ect) once migrated..
One month is enough to stay...i moved away.
Jul 29, 2019
They told me all will be fine with their own email service. But all emails landed in SPAM and the only option was a very expensive upgrade to Microsoft exchange. Terrible!!!!
Jul 5, 2019
PLEASE DO NOT USE GODADDY.
1. The service is really bad
2. They give wrong information
3. You need to have the right information so you can insist that what they tell you is wrong, otherwise they will insist with the wrong information
4. Their tech support aren’t good, they cannot resolve their own server issue
5. The support team is very unhelpful, not supportive of your issue and they just don’t care
We transferred our domain to GoDaddy 10th June 2019, for some reason GoDaddy cannot resolve the DNS issue thus resulting to our website down for more than 3 weeks and some emails not coming through. We called GoDaddy for support, they configured DNS multiple times but was not able to resolve the issue after all. We requested for GoDaddy to lift the lock so we can move to a private server but they advised us to contact ICANN because ICANN can only lift the lock, when we called ICANN, they clarified, provided us with the policy and it turns out, this should be from GoDaddy. We contacted GoDaddy again, told us the same information and insisted that only ICANN can lift the lock, until I provided the email from ICANN and the policy clauses. They put me on hold for more than 10 mins and told that there is nothing they can do about it, we have to wait for 60 days even after I explained the reason of transfer. They did not offer to look into it etc. I advised that ICANN advised me to send a complaint re this, and the customer support agreed and just said “okay that’s fine”.